Privacy Policy

Updated: June 9, 2025

We at Houlihan Lokey, Inc., and its subsidiaries and other controlled affiliates (referred to as "us”, “our”, or “we”) respect your online privacy and recognize your need for greater clarity regarding our collection, use, and disclosure of your Personal Information ("Personal Information") that we acquire from your use of our websites that link to this Privacy Policy, including www.HL.com (each, a “Website” and collectively, the “Websites”).

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the Website and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy applies only to Personal Information collected on or through the Websites. It does not apply to information collected by (a) us, or on our behalf, in person, through the mail, by telephone, or any other means, or (b) any third party, including, without limitation, through any application or content (including advertising) that may link to or be accessible from or on the Website. If you are a Houlihan Lokey client, we may also have provided you with a separate privacy notice setting out how we use your Personal Information, which will also apply.

For users located in the European Economic Area (“EEA”) or the United Kingdom (“UK”), the Houlihan Lokey affiliate in the country from which the user receives services or information is the data controller with respect to such user’s Personal Information processed by us under this Privacy Policy. A list of Houlihan Lokey entities can be found in Houlihan Lokey’s Terms of Use.

This Privacy Policy may change from time to time. If we make material changes to how we treat Personal Information, we will notify you through a notice on the Website and/or by sending you an email to the last email address you provided to us. Any changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an email notice to you or thirty (30) calendar days following our posting of notice of the changes on the Website. We therefore encourage you to review the Website from time to time to stay informed of how we are using Personal Information. These changes will be effective immediately for new users of the Website. If you do not wish to permit changes in our use of your Personal Information, you must notify us prior to the effective date of the changes and discontinue any further use of the Website. Any use of the Website following notice of such changes shall indicate your acknowledgement of such changes. The date the Privacy Policy was last revised is identified at the top of the page.

By submitting your Personal Information to us, you acknowledge and agree to the processing set out in this Privacy Policy. Further notices highlighting certain uses we wish to make of your Personal Information together with the ability to opt in or out of selected uses may also be provided to you when we collect Personal Information from you.

This Privacy Policy covers the following areas:

Information We Collect About You and How We Collect It

We may collect and process the following Personal Information about you when you visit the Website. Our web servers use certain technologies to automatically collect the details of your visit, including but not limited to operating system, browser type and language, internet domain and host names, IP addresses, the pages you request on the Website, the dates and times that the Website is accessed and how long you spend on each page, and the details of the website you linked from to the Website. For further information, please see the section under the heading “Cookies” below.

We collect the information you voluntarily provide to us if you contact us. For example, our Website may enable you to submit requests for certain information. If you voluntarily submit information to our Website, we may record any Personal Information you provide, including but not limited to your name, title, address, phone and fax numbers, email address, and company name, type, description, and URL.

Please also note that we may have certain legal and regulatory responsibilities to verify the identity of clients/customers and may need to make certain inquiries and obtain certain information from you for that purpose. You confirm that all information you supply will be accurate and that we may disclose such information as we consider necessary to comply with any reporting or legal and regulatory requirements (as described under the heading “Disclosure of Personal Information” below).

Use of Personal Information, Including Marketing

In general, the Personal Information we collect from you is used

  • to monitor, improve, and administer the Website and the information and services provided on the Website, or for our internal business purposes;
  • to fulfill your requests for information, products, or services;
  • to communicate with you; and
  • to enable us to comply with our legal and regulatory obligations and related internal business procedures.

We may also use Personal Information for marketing our own and selected third parties’ products and services to you by post, email, SMS, phone, or through other means, and we may use your Personal Information to send you newsletters, announcements, and invitations that we think you may be interested in. 

We provide the option to unsubscribe or opt out of further communication on any electronic marketing communication sent to you, which you can exercise by following the unsubscribe instructions provided in the email you receive or by contacting us directly at Webmaster@HL.com.

Please note that, despite your indicated email preferences, we may send you service-related communications, including notices related to our Terms of Use, Cookies Policy, or Privacy Policy.

However we use Personal Information, we make sure that the usage complies with the law, and the law allows us and requires us to use Personal Information for a variety of reasons. These include:

  • where we have obtained your consent;
  • to perform our contractual obligations with you;
  • where we have legal and regulatory obligations that we have to discharge;
  • to establish, exercise, or defend our legal rights or for the purpose of legal proceedings;
  • where the use of Personal Information, as described, is necessary for our legitimate business interests, such as:
    o allowing us to effectively and efficiently manage and administer the operation of our business; and
    o maintaining compliance with internal policies and procedures.
Security and Export of Personal Information

We have implemented certain measures reasonably designed to secure Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Where we have given you (or where you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential and for complying with any other security procedures that we notify you of. We ask you not to share your password with anyone.

Despite the measures we take to protect your Personal Information from unauthorized access or disclosure, the Internet is an inherently unsecure environment; therefore, we cannot guarantee the security or confidentiality of your Personal Information. We make no warranty whatsoever to you, express or implied, regarding the security of the Website. Any transmission of Personal Information is at your own risk. We assume no liability for any disclosure of data due to, among other things, errors in transmission, unauthorized third-party access or other acts of third parties, or acts or omissions beyond our reasonable control.

You may be able to access third-party websites directly from the Website. We cannot control how third parties may protect or use Personal Information you disclose to them, so you should carefully review the privacy policy of any third-party website you visit before using it or disclosing your Personal Information to it.

Disclosure of Personal Information

We may disclose Personal Information we have collected from or about you to such persons or organizations who may use your Personal Information for the purposes set out in this Privacy Policy, including

  • any of our affiliated entities (including entities outside your country as described under the heading “International Transfers of Information” below);
  • contractors, service providers, and other third parties we use to support our business, including companies that perform marketing services on our behalf;
  • buyer(s) or other successor(s) in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets (including during negotiations of the foregoing to prospective buyer(s)), whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding;
  • any purpose disclosed by us when you provide the information; or
  • with your consent.

We may also disclose Personal Information

  • if we reasonably believe we are required or authorized by law, law enforcement agencies, the court service and/or regulators, the government, or private parties in connection with a lawsuit, subpoena, investigation, or similar proceeding anywhere in the world, or to otherwise cooperate with law enforcement or regulatory authorities or comply with our reporting, legal, or regulatory requirements;
  • to enforce or apply the Terms of Use;
  • if we believe disclosure is necessary or appropriate in connection with the rights, property, or safety of any party;
  • to establish, exercise, or defend our rights or property or those of any of our affiliated entities or users of the Website; or
  • to investigate or assist in preventing any violation or potential violation of applicable laws or regulations, our Terms of Use, our Cookies Policy, or our Privacy Policy.
International Transfers of Personal Information

Your Personal Information may be transferred to or accessed by our affiliates, staff, or suppliers or by other third parties specified in this Privacy Policy or transferred to, and/or stored at, a destination outside the country in which you are a resident or the relevant Houlihan Lokey company.

Where we transfer your Personal Information to another country, we will ensure that it is protected and transferred in a manner consistent with legal requirements. For example, in relation to transfers of data from Europe to a country outside of Europe, or from the UK to a country outside the UK, this may be done in one of the following ways:

  • The country that we send the data to might be approved by the European Commission in the EU, or the Secretary of State in the UK as offering an adequate level of protection for Personal Information.
  • The recipient might have signed up to a contract based on terms approved by the European Commission, or the Information Commissioner’s Office (“ICO”) in the UK, obliging them to protect your Personal Information.
  • Where the recipient is located in the U.S., it might be a certified member of the EU-U.S. Privacy Shield scheme.
  • In other circumstances, the law may permit us to otherwise transfer your Personal Information outside of Europe, or the UK.

You can obtain more details of the protection given to your Personal Information when it is transferred outside of Europe. or the UK (including, where appropriate, a copy of the European Commission, or ICO approved terms) by contacting us and using the details provided under the heading “Questions” below.

Your Rights

You may have certain rights under applicable data protection laws to access or update your Personal Information held by us and to object, where legitimate, to the processing of data relating to you. These rights may include

  • the right to obtain information regarding the processing of your Personal Information and access to the Personal Information we hold about you;
  • the right to withdraw your consent to our processing of your Personal Information at any time. Please note, however, that we may still be entitled to process your Personal Information if we have another legitimate reason (other than consent) for doing so;
  • in some circumstances, the right to receive some Personal Information in a structured, commonly used, and machine-readable format and/or to request that we transmit those data to a third party where this is technically feasible (please note that this right only applies to Personal Information that you have provided to us);
  • the right to request that we rectify your Personal Information if it is inaccurate or incomplete;
  • the right to request that we erase your Personal Information in certain circumstances. Please note that there may be circumstances where you ask us to erase your Personal Information but we are legally entitled to retain it;
  • the right to request that we restrict our processing of your Personal Information in certain circumstances (again, there may be circumstances where you ask us to restrict our processing of your Personal Information but we are legally entitled to refuse that request); and
  • the right to lodge a complaint with the relevant data protection regulator if you think that any of your rights have been infringed by us.

You may contact us as described below to exercise your rights. Exercising certain rights may be subject to a fee as provided by law or otherwise to meet our costs in providing you with details of the Personal Information we hold about you, and there may be certain categories of information we are entitled not to provide.

In order to ensure that your Personal Information remains accurate, please notify us of any changes to the Personal Information that you have provided using the contact details provided under the heading “Questions” below.

Monitoring of Communications

We may record, monitor, store and use any Personal Information that may be obtained through any telephone, email, instant messaging, or other communication in order to comply with applicable laws and regulations.

Retention of Personal Information

How long we hold your Personal Information will vary. The retention period will be determined by various criteria, including

  • the purpose for which we are using it—we will need to keep the data for as long as is necessary for that purpose; and
  • legal obligations—laws or regulations may set a minimum period for which we have to keep your Personal Information.
Cookies

The Website uses cookies to improve your user experience. For more information, please see our Cookies Policy.

Children

The Website is not designed for children under 13 years of age, and we do not seek to collect any information from children. No one under age 13 may provide any information to or on the Website.

California Privacy Rights Act (CPRA)

Information for California Residents

We collect Personal Data from Consumers and comply with the California Privacy Rights Act (“CPRA”). This California Privacy Notice applies to California residents (“Consumers,” “you,” or “your”).

For the purposes of this California Privacy Notice, “Personal Data” means information that is linked or reasonably linkable to a particular individual or household. However, the following categories of information are not Personal Data:

  • Publicly available information;
  • Deidentified or aggregated data; or
  • Information otherwise excluded from the scope of the CPRA.

This Privacy Notice provides the following information to California Consumers:

  • Categories of Personal Data we collect;
  • Purposes for which we use Personal Data;
  • Categories of Personal Data we disclose to third parties;
  • Categories of third parties to which we disclose Personal Data; and
  • How Consumers can exercise their rights under the CPRA:
    • The rights to access, correct, or delete Personal Data;
    • The right to obtain a portable copy of Personal Data;
    • The right to limit the use of sensitive personal data in certain circumstances; and
    • The rights to opt out of the sharing of Personal Data for behavioral advertising, sales of personal data, or certain profiling.

Categories of Non-Sensitive Personal Data

The table below outlines the non-sensitive categories of Personal Data Houlihan Lokey, Inc. collects about Consumers and whether and how they are disclosed to third parties.

We collect Non-Sensitive Personal Data from the following sources:

  • Directly from our individuals those applying for employment opportunities, as well as our current employees and consultants

 

Category of Personal Data:
Identifiers

Examples
Identifiers may contain the following: name, postal address, email address, account name, social security number, driver's license number, and passport number
Purpose(s)
Identifiers are used for internal commercial and human resources purposes, as well as for compliance with various legal and regulatory requirements
Targeted Advertising
We do not engage in targeted advertising or share Personal Information for targeted advertising purposes
Sale
We do not sell Personal Information to anyone
Sharing
This data may be shared with Processors
Retention Period
We retain data to comply with legal, regulatory and other requirements, and there is no retention period.

 

Category of Personal Data:
Personal Characteristics

Examples
Personal Characteristics may contain the following: age, race and gender identity.
Purpose(s)
Personal Characteristics are used for internal human resources purposes such as diversity and inclusion initiatives, as well as for compliance with certain regulatory and legal requirements.
Targeted Advertising
We do not engage in targeted advertising or share Personal Information for targeted advertising purposes
Sale
We do not sell Personal Information to anyone
Sharing
This data is not shared with third parties
Retention Period
We retain data to comply with legal, regulatory and other requirements, and there is no retention period.

 

Category of Personal Data:
Commercial Information

Examples
Commercial Information may contain the following: financial data and other information regarding an individual or business
Purpose(s)
Commercial Information is used to perform our services as well as for marketing purposes
Targeted Advertising
We do not engage in targeted advertising or share Personal Information for targeted advertising purposes
Sale
We do not sell Personal Information to anyone
Sharing
This data is not shared with third parties
Retention Period
We retain data to comply with legal, regulatory and other requirements, and there is no retention period.

 

Category of Personal Data:
Professional Information

Examples
Professional Information may contain the following: current and past employment
Purpose(s)
Professional Information is used for internal human resources purposes such as recruiting and diversity and inclusion initiatives, as well as for compliance with certain regulatory and legal requirements
Targeted Advertising
We do not engage in targeted advertising or share Personal Information for targeted advertising purposes
Sale
We do not sell Personal Information to anyone
Sharing
This data is not shared with third parties
Retention Period
We retain data to comply with legal, regulatory and other requirements, and there is no retention period.

 

Category of Personal Data:
Educational Information

Examples
Educational Information may contain the following: Educational Information may include academic background, academic degrees, academic performance
Purpose(s)
Educational Information is used for internal human resources purposes such as recruiting and diversity and inclusion initiatives, as well as for compliance with certain regulatory and legal requirements
Targeted Advertising
We do not engage in targeted advertising or share Personal Information for targeted advertising purposes
Sale
We do not sell Personal Information to anyone
Sharing
This data is not shared with third parties
Retention Period
We retain data to comply with legal, regulatory and other requirements, and there is no retention period.

 

Categories of Sensitive Personal Data

The table below outlines the categories of Sensitive Personal Data Houlihan Lokey, Inc. collects about Consumers and whether they are shared with third parties. Houlihan Lokey, Inc. obtains affirmative consent from Consumers to process the Sensitive Personal Data, in compliance with applicable law.

We collect Sensitive Personal Data from the following sources:

  • Directly from our users

 

Category of Personal Data:
Government ID Data

Examples
Government ID Data may contain the following: include passports, driver's license and other government issued identification
Purpose(s)
Government ID Data used for internal human resources and other business purposes including compliance with regulatory requirements such as background checks and anti-money laundering reviews
Targeted Advertising
We do not engage in targeted advertising or share Personal Information for targeted advertising purposes
Sale
We do not sell Personal Information to anyone
Sharing
This data is not shared with third parties
Retention Period
We retain data to comply with legal, regulatory and other requirements, and there is no retention period.

 

Category of Personal Data:
Sensitive Category Data

Examples
Sensitive Category Data may contain the following: age, race and gender identity
Purpose(s)
Sensitive Category Data is used for internal human resources purposes such as diversity and inclusion initiatives, as well as for compliance with certain regulatory and legal requirements.
Targeted Advertising
We do not engage in targeted advertising or share Personal Information for targeted advertising purposes
Sale
We do not sell Personal Information to anyone
Sharing
This data is not shared with third parties
Retention Period
We retain data to comply with legal, regulatory and other requirements, and there is no retention period.

 

Category of Sensitive Personal Data:
Biometric Data

Examples
Biometric Data may contain the following: Fingerprints
Purpose(s)
Conducting regulatory required background checks.
Targeted Advertising
We do not engage in targeted advertising or share Personal Information for targeted advertising purposes
Sale
We do not sell Personal Information to anyone
Sharing
This data is not shared with third parties
Retention Period
We retain data to comply with legal, regulatory and other requirements, and there is no retention period.

 

Use of Personal Data

We use Personal Data for the purposes described above. Personal Data may also be used or disclosed as otherwise permitted or required by applicable law. 

Disclosing Personal Data

We share Personal Data with the following categories of third parties:

  • Processors: We use processors to securely handle Personal Data on our behalf and only on our instructions. These companies may not use your Personal Data for their own purposes.

See the tables above for more details about how different categories of Personal Data are shared.

We do not sell Personal Data to anyone.

Exercising Your Personal Data Rights

California Consumers have the following rights under the CPRA:

  • The rights to access, correct, or delete Personal Data;
  • The right to obtain a portable copy of Personal Data;
  • The right to limit the use of Sensitive Personal Data in certain circumstances; and
  • The rights to opt out of the sharing of Personal Data for behavioral advertising, sales of personal data, or certain profiling.

If you are a California Consumer, you can submit a request to exercise your personal data rights under the CPRA by visiting our online portal at https://www.requesteasy.com. To protect your privacy, we may need to authenticate your identity before we respond to your rights request. We will use commercially reasonable efforts to verify your identity for this purpose. Any information you provide to authenticate your identity will only be used to process your rights request. Please be aware that we do not accept or process rights requests through other means (e.g., via fax or social media).

After submitting your request online, you will receive a follow-up email, which may include a link you must click on in order to verify your identity. If you do not click on that link, we may be unable to complete your request due to lack of verification. It is important that you provide a valid email address in order for us to be able to process your request.

We will respond to your rights request within 45 days, though in certain cases we may inform you that we will need up to another 45 days to act on your request. If we suspect fraudulent or malicious activity on or from your account, we will delay taking action on your request until we can appropriately verify your identity and the request as authentic. Also note that each of the rights are subject to certain exceptions.

We reserve the right to decline to process, or charge a reasonable fee for, requests from a Consumer that are manifestly unfounded, excessive, or repetitive.

Limiting the Use of Sensitive Personal Data

The CPRA provides a right to limit some uses of Sensitive Personal Data. In particular, you may direct companies not to use Sensitive Personal Data except as necessary to provide goods or services you have requested.

You may submit a request to limit the use of your sensitive Personal Data by submitting a rights request as described above.

Authorized Agent Requests

The CPRA allows you to designate an authorized agent to make a rights request on your behalf. Your authorized agent may submit such a request by following the same method described above. We may require verification of your authorized agent in addition to the information for verification above for Consumers and households.

Contact Us

If you have any questions or concerns regarding this California Privacy Notice, contact us at Webmaster@HL.com.

China Personal Information Protection Law (PIPL)

Information for individuals in China

Houlihan Lokey (China) Limited and its affiliates (“We”) provide advice to corporate entities relating to corporate finance, financial restructuring and valuations. As part of our services to our clients, we collect and use personal information about you and employees, agents, representatives, board directors and other officials of your employer as well as about individuals associated with companies that our client is seeking our advice on (collectively we refer to all these individuals as (“you” or “your”) in compliance with Personal Information Protection Law of the People’s Republic of China (“PIPL”). This China Privacy Notice applies to residents of the People’s Republic of China (excluding Hong Kong, Taiwan and Macau):

1. Legal basis for collecting and processing your personal information

We collect and use personal information on the following legal bases:

  1. with the consent of the individual;

  2. necessary for the conclusion and performance of a contract to which you are a party, or

  3. necessary for the performance of statutory duties or obligations;

  4. in accordance with applicable laws and regulations, process personal information that the individual has disclosed or that has been legally disclosed within a reasonable scope; and

  5. other circumstances provided for by laws and administrative regulations.

2. How we collect and use your personal information

  1. We collect and process the following personal information about you in writing and/or electronically for the purposes of providing services to you/your company, establishing cooperation with you, entering into and performing contracts with you/your company, fulfilling our contractual obligations, fulfilling payment obligations, and providing services.

  2. For the purpose of entering into and performing contracts with you/your company, and fulfilling contractual obligations, etc., we will collect and record your personal information (including but not limited to passport details, national identity card, personal name, personal phone number, email address, address, signature, work company, and position) based on your submission, and we and/or our vendors will provide the contracted services to you.

  3. For the purpose of providing services to you, establishing cooperation, sending reports or information to you, fulfilling your needs, meeting your personalized requirements, and providing services, we will collect and record your personal information, including personal name, personal phone number, address, email address, work company, position, date of birth, Wechat ID, QQ number, gender, age group and IP address.

  4. For the purpose of onboarding you/your company as a client as part of our “Know Your Client” procedure (including anti-money laundering investigations before contract signing), we collect and process your personal information, including personal name, personal phone number, address, email address, date of birth, Wechat ID, credit card, passport, and ID card. This may involve the collection, storage, and querying of your sensitive personal information (including: utility bills, bank statements, passport, and ID card).

  5. The processing of the above personal information (including sensitive personal information therein) is necessary for us to achieve the above purposes, and if you do not allow us to process your aforementioned personal information (including sensitive personal information therein) for the above purposes, we will not be able to achieve the above purposes. We will take strict organizational and technical measures to protect the security of your personal information and minimize the adverse impact on your personal rights and interests.

  6. If you have any questions about our processing of your personal information, or wish to exercise your rights in relation to the processing of your personal information, you may contact Webmaster@HL.com.

  7. We provide products and services to you and may use Cookies and similar tools and plug-ins, and related Cookies and similar tools and plug-ins may collect and process your personal information.

3. Data Sharing

We may share your personal information with our affiliates, subsidiaries, service providers and partners. Service providers and business partners include the following categories of third parties: accountants, consultants, lawyers, and other professional service providers; cloud storage providers; service providers helping us with customer support; identity verification and risk solutions providers; payment processors and facilitators, service providers that assist us to enhance the safety and security of our services. We may also share your personal information with other entities for legal reasons or in the event of a claim or dispute if we believe this is required by applicable law, regulation, operating license or agreement, legal process or governmental request, or insurance policy.

4. Cross-border Data Transfer (“CBDT”)

  1. Due to the global nature of our business, you may share personal information with one of our affiliates outside of China. It is your responsibility to ensure that you have the appropriate consents, notices and measures required under PIPL and other applicable laws in place to enable you to do so. Where you share personal information with our legal entity in China, you agree that we may transfer your personal information (including but not limited to personal name, personal phone number, email address, address, signature, Wechat ID, work company, position, date of birth, education level, unit address, emergency contact name, emergency contact phone number, credit card, bank account, passport, ID card) outside of China by renting a dedicated line with an operator or the public internet to one of our affiliates or other third parties as mentioned in Section 3 above (hereinafter referred to as “overseas recipient”).

  2. Processing method: Authorized persons may view, approve, analyze, download, upload, and update relevant personal information from outside China.

  3. Purpose of processing: The personal information shared will be used for user analysis, client management, “know your client” and onboarding purposes and for the purposes described above in Section 2 for Individuals in China.

  4. The overseas recipient will retain your personal information in accordance with the necessary requirements for achieving the aforementioned purposes and applicable laws and regulations, as follows:

    1. The retention period for your personal information is the shortest period necessary to realise the purpose of the personal information handling. After receiving your personal information, the overseas recipient will retain it for the shortest period necessary to realise the purpose of the personal information handling.

    2. Upon expiration of the retention period, your personal information will be deleted or anonymized. If the technical feasibility of deleting your personal information is challenging, your personal information will only be stored and necessary security measures will be taken, without further processing or use for other purposes.

  5. If any circumstances specified in Article 4(c) below exist, we will delete your personal information. You also have the right to contact us at Webmaster@HL.com to request the deletion of your personal information. If the retention period prescribed by laws and regulations has not expired or if the technical feasibility of deleting your personal information is challenging, we will cease processing activities beyond storage and will implement necessary security measures. When transferring your personal information outside of China, we will comply with the provisions of the Personal Information Protection Law of the People's Republic of China and our Privacy Statement regarding cross-border transfers of personal information. If you have any questions about our provision of your personal information outside of China, or wish to exercise your rights in your personal information processing activities, you may contact Webmaster@HL.com.

5. Your rights in your personal information processing activities

You have the following rights in relation to the processing of your personal information:

  1. Access to personal information
    You have the right to access and copy your personal information from us.

  2. Correction of Personal Information
    If you find that your personal information is inaccurate or incomplete, you have the right to request us to correct or supplement it.

  3. Delete Personal Information
    You have the right to request us to delete your personal information under the following circumstances:

    1. The purpose of the processing has been achieved, cannot be achieved, or is no longer necessary to achieve the purpose of the processing; 

    2. We stop providing products or services, or the retention period has expired;

    3. You withdraw your consent in so far as we rely on consent for the processing activity;

    4. We process personal information in violation of laws, administrative regulations or agreements;

    5. Other circumstances provided for by laws and administrative regulations.

  4. If the retention period stipulated by laws and administrative regulations has not expired, or it is technically difficult to delete personal information, we will stop processing except for storage and taking necessary security protection measures.

  5. Withdrawal of Consent
    For your personal information processed on the basis of consent, you have the right to withdraw consent, but the withdrawal of consent does not affect the lawfulness of the personal information processing activities that have been carried out on the basis of consent before the withdrawal. In addition, you are responsible for the consequences of withdrawing your consent and making it impossible to continue processing your personal information.

  6. Request data transfer
    You can request the transfer of your personal information to the personal information processor designated by you, and we will provide a way to transfer it if the conditions stipulated by Cyberspace Administration of China are met.

  7. Explain the rules for handling personal information
    You have the right to request us to explain the rules for processing personal information.

  8. The right to know, the right to decide, and the right to restrict or refuse others to process your personal information
    You have the right to know and decide on the processing of your personal information, and have the right to restrict or refuse the processing of your personal information by others; except as otherwise provided by laws and administrative regulations.

  9. How to exercise the above rights
    You can exercise your rights regarding personal information processing activities by contacting us through the contact details set out here.

    We will respond to your request within the timeframe required by law. If the situation involved is complex and requires longer processing, we will also inform you in a timely manner.

    If the request to exercise your rights in the processing of personal information cannot be realized, we will explain the reasons.

6. Retention Period

We endeavor to keep your information only as required or permitted by applicable laws and our retention schedule. We will then delete or anonymize your personal information in a safe and secure manner. If it is technically difficult to delete your personal information, we will only store and take necessary security measures, and will not further process your personal information or use it for other purposes.

7. Protection of personal information of minors

The products and services we offer are not directed to minors. If a parent or legal guardian discovers that a minor has provided us with personal information without their consent, please contact us and we will delete such information.

8. Contact and Feedback

If you have questions about the processing of your personal information, please contact us through our privacy-related questions online form, or email Webmaster@HL.com. We will respond to your request within the timeframe required by law. If the situation involved is complex and requires longer processing, we will also inform you in a timely manner.

If you are not satisfied with our response, you may contact the department responsible for protecting personal information in your region to make a complaint.

How to Exercise Your Rights: To exercise your rights described in the Privacy Statement and/or any other applicable rights under applicable law in relation to personal information, please contact Webmaster@HL.com.

Questions

To ask questions or communicate any concerns, complaints, or comments about this Privacy Policy and our privacy practices, or to request the details of the relevant regulator, please contact us at Webmaster@HL.com.