Houlihan Lokey Advises ForeSee

Houlihan Lokey is pleased to announce the acquisition of ForeSee Results, Inc. (ForeSee) by Verint Systems Inc. (Verint). The transaction closed on December 19, 2018.

ForeSee, a leading cloud-based voice of customer (VoC) software solutions provider, helps companies grow by listening to what matters most—customer voices. ForeSee's software solutions are designed for business impact, to measure and benchmark a 360-degree view of the customer across every touchpoint in digital, location, and contact center. Global brands in retail, financial services, utilities, and the public sector depend on ForeSee to help them deliver exceptional customer experiences. 

Verint® (NASDAQ:VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization, security intelligence, fraud, risk, and compliance. Today, over 10,000 organizations in more than 180 countries—including more than 85% of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective, and timely decisions.

Verint’s acquisition will add ForeSee’s causal modeling, predictive analytics, and benchmarking to Verint’s existing omnichannel VoC portfolio. The combination will create a new standard for customer experience, marketing, and operational executives who want a unified view of the voice of their customers across digital, voice, surveys, email, chat, and social media. Both Verint and ForeSee customers will benefit from an innovative vision, backed by the resources and commitment to building the next generation of VoC solutions for organizations looking to elevate their customer experience.

Houlihan Lokey served as the exclusive financial advisor to ForeSee and assisted in initiating, structuring, and negotiating the transaction on its behalf.