At Houlihan Lokey, we believe in being the investment bank clients come back to. When that’s your goal, you do things differently.
Houlihan Lokey developed a magical word that's hard to pinpoint—they've developed a great culture. It's based on a value system. They continue to add people who fit within that culture. We've had exceptional relationships because of that. What keeps me coming back to Houlihan Lokey is that they're a trusted advisor. They've proven themselves over and over again.
Joe Benavides
CEO & Founder, OceanSound Partners
Houlihan Lokey is trustworthy, reliable, and relationship-driven. Many relationships transcend transactions and are much more valuable to me than any single deal. There's no better feeling in the world than when you find success and have the opportunity to help grow a company alongside a trusted partner.
Stephanie Geveda
Founder & Managing Partner, Coalesce Capital
Houlihan Lokey really understands us. They go above and beyond, providing support and attention usually reserved for larger firms. They consistently meet our high standards across a range of services. Our relationship with Houlihan has spanned decades. They were foundational in helping us build the firm. They took a chance on us, which led to some of our greatest successes.
Christopher Mahan
Senior Managing Director, Cranemere
The human connection is everything. Houlihan Lokey’s bankers are deeply integrated in our thinking, consistently bringing creativity and insight that helps us evolve our investments. Working with Houlihan Lokey means every interaction makes us collectively better. They align closely with our investment thesis, becoming trusted partners in our growth.
Amit Gaind
Senior Managing Director, Investcorp
The Houlihan team is really a partner to us. I would consider them friends. They're helpful in understanding what we need as a company, not just today, but where we want to be in five years. Over our 40-year history, the firm has refined our strategy and our blueprint for success, we are looking to work with Houlihan to continue that into the future.
Patrick Zyla
Managing Director, Castle Harlan
95% Client Satisfaction
The difference between hearing you’re a priority and being one is why we have one of the highest client satisfaction ratings in the industry.
No. 1 Private Equity Advisory
The difference between what you expect and what you deserve makes us the most active advisor in private equity.†
No. 1 in Valuation
The difference between transactions and transformations is how we became No. 1 Global M&A Fairness Opinion Advisor over the past 25 years.††
† Source: The Deal.
†† Source: LSEG (formerly Refinitiv). Announced or completed transactions.
Our goal is to be the investment bank clients come back to.
Our Net Promoter Score®—widely considered the gold standard for measuring customer loyalty and satisfaction—impresses, even when compared to some of the world’s most respected brands.
Houlihan Lokey’s Overall Client Satisfaction Compared to Other Top Brands
Source for Net Client Advocacy Industry Comparisons: Delighted by Qualtrics®: Benchmarks by Industry.
Client success is the only metric that matters.
We regularly hear positive feedback from clients, and repeat business is a hallmark of our work. But we go a step further: After every corporate finance transaction, we engage a third-party research firm to gather candid, honest feedback. The results consistently speak for themselves.
95%
of clients are satisfied overall.
95%
of clients are satisfied with their transaction outcome.
96%
of clients are satisfied with our ability to understand and respond to their unique needs.