At Houlihan Lokey, we believe in being the investment bank clients come back to. When that’s your goal, you do things differently.

 

“What keeps me coming back to Houlihan Lokey is that they're a trusted advisor. They've proven themselves over and over again.”

Joe Benavides

CEO & Founder, OceanSound Partners

 

“Houlihan Lokey is trustworthy, reliable, and relationship-driven. Many relationships transcend transactions and are much more valuable to me than any single deal.”

Stephanie Geveda

Founder & Managing Partner, Coalesce Capital

 

“Our relationship with Houlihan has spanned decades. They were foundational in helping us build the firm. They took a chance on us, which led to some of our greatest successes.”

Christopher Mahan

Senior Managing Director, Cranemere

 

“The human connection is everything. Houlihan Lokey’s bankers are deeply integrated in our thinking, consistently bringing creativity and insight that helps us evolve our investments.”

Amit Gaind

Senior Managing Director, Investcorp

 

“The Houlihan team is really a partner to us. I would consider them friends. They're helpful in understanding what we need as a company, not just today, but where we want to be in five years.”

Patrick Zyla

Managing Director, Castle Harlan

95% Client Satisfaction

The difference between hearing you’re a priority and being one is why we have one of the highest client satisfaction ratings in the industry.

No. 1 Private Equity Advisory

The difference between what you expect and what you deserve makes us the most active advisor in private equity.†

No. 1 in Valuation

The difference between transactions and transformations is how we became No. 1 Global M&A Fairness Opinion Advisor over the past 25 years.††

† Source: The Deal.
†† Source: LSEG (formerly Refinitiv). Announced or completed transactions.

Our goal is to be the investment bank clients come back to.

Our Net Promoter Score®—widely considered the gold standard for measuring customer loyalty and satisfaction—impresses, even when compared to some of the world’s most respected brands.

Houlihan Lokey’s Overall Client Satisfaction Compared to Other Top Brands

Houlihan Lokey's Client Satisfaction Score of 77% compared to other leading global brands.

Source for Net Client Advocacy Industry Comparisons: Delighted by Qualtrics®: Benchmarks by Industry.

Client success is the only metric that matters.

We regularly hear positive feedback from clients, and repeat business is a hallmark of our work. But we go a step further: After every corporate finance transaction, we engage a third-party research firm to gather candid, honest feedback. The results consistently speak for themselves.

95%

of clients are satisfied overall.

95%

of clients are satisfied with their transaction outcome.

96%

of clients are satisfied with our ability to understand and respond to their unique needs.

Scope of Houlihan Lokey’s Client Satisfaction Research*

6+ Years Running

700+ Analyzed Transactions

700+ One-on-One Interviews

500+ Interview Hours

4,500+ Data Points

Like numbers?
We’ve got plenty more.

Beyond the Numbers

* Now that you’ve seen a glimpse of the strong feedback we receive, visit Beyond the Numbers: Our Ongoing Commitment to Client Experience Research for a deeper look at hard data, benchmarking, and insights into Net Promoter Score (NPS).