We believe in being the investment bank clients come back to. When that’s your goal, you do things differently.
95% Client Satisfaction
The difference between hearing you’re a priority and being one is why we have one of the highest client satisfaction ratings in the industry.
No. 1 Private Equity Advisory
The difference between what you expect and what you deserve makes us the most active advisor in private equity.†
No. 1 in Valuation
The difference between transactions and transformations is how we became No. 1 Global M&A Fairness Opinion Advisor over the past 25 years.††
† Source: The Deal.
†† Source: LSEG (formerly Refinitiv). Announced or completed transactions.
Our goal is to be the investment bank clients come back to.
Our Net Promoter Score®—widely considered the gold standard for measuring customer loyalty and satisfaction—impresses, even when compared to some of the world’s most respected brands.
Houlihan Lokey’s Overall Client Satisfaction Compared to Other Top Brands
Source for Net Client Advocacy Industry Comparisons: Delighted by Qualtrics®: Benchmarks by Industry.
Client success is the only metric that matters.
We regularly hear positive feedback from clients, and repeat business is a hallmark of our work. But we go a step further: After every corporate finance transaction, we engage a third-party research firm to gather candid, honest feedback. The results consistently speak for themselves.
95%
of clients are satisfied overall.
95%
of clients are satisfied with their transaction outcome.
96%
of clients are satisfied with our ability to understand and respond to their unique needs.